Step 1 Before you go

• Check your plan start date
• Treatment outstanding before the start date will not be reimbursed

Step 2 At the dentist

• Receive your treatment and pay the dentist (if you are receiving NHS treatment, make sure this is clearly stated on the receipt)
• Obtain an itemised receipt (if you don't get an itemised receipt, your payment may be delayed)

Step 3 Submitting your claim

• Fill in a claim form, attach your itemised receipt and send to Denplan. 1 claim form per person - please give as much information as you can, as this will prevent delays to your payment
• Denplan will process your claim and send payment within 5 working days (providing we receive full information about your treatment)